This is actually not the first time we have the opportunity to talk about these products, but we have to get to that one more time. I suppose this is already a kind of curse for us. We have so many trouble with people complaining about the quality of various products that this forum seems to be even more full than a full one! if its possible. High quality wool bedding that was bought by some people seem to cause a lot of problems now. this is not the only case where we have to focus on replying to some kind of complaints like that. frankly speaking it is not very nice to do something like that, we don"t like doing something that we do not find entertaining at all don"t you think so? If I had a choice I would like everything to be okay, without any problems. I bet there has to be a way to turn the situation upside down. We have to have more happy customers. This is something that is in my opinion obvious. The most problematic issue is the quality of wool bedding units. It is supposed to be high, whereas people find it not exactly so. A good quality wool bedding is something everybody desires, that"s without a doubt. I think we will have to come back to that issue in a couple of weeks. This is something that needs much more discussion, we cannot leave it like that, you know?